SFMHCRA traditionally provides services in-person, now outdoors if feasible, but more often by video chat and phone
MHCRA follows all Public Health guidelines for safe operations during COVID-19 restrictions.
— Phone/video meetings when possible
— Mask wearing
— Social distancing
— Hand washing and surface sanitizing
SFMHCRA Services Telehealth and Traditional
SFMHCRA traditionally provides services in-person, now outdoors if feasible, but more often by video chat and phone.
Services are designed to ensure that clients help develop their treatment plan. Then our advocates work with them to achieve self-determined goals and greater independence. MHCRA advocates:
• Respond to complaints from mental health clients and family members, and accept referrals from service providers.
• Offer group trainings in patients’ rights for the staff and clients of mental health service providers.
• Monitor hospitals and other major mental health facilities for compliance with patients’ rights practices and in accordance with the law.
All communication with MHCRA advocates is considered confidential unless the client agrees to share the information.